FAQ

Barstow


Q: How much can you fit in a storage unit at the Storage Locker Barstow location?

A: The capacity of a storage unit at our Barstow location depends on the size you choose. Our units range from compact 5x5 options, suitable for small items or a few boxes, to spacious 12x30 units that can hold the contents of multi-bedroom homes, vehicles, boats and small RVs. 12x30 is also great for commerical supplies. For personalized guidance refer to our sizing guide located on the home page.

Q: What is the move out process?

A: We do require a 10 day notice before the end of your paid through month. All items need to be removed, no trash left in unit or property, and lock removed

Q: When is my rent due?

A: Rent is due the 1st of the month.
Q: How can I pay my bill?

A: On our home page click "pay online" and use your username and password to login. If you have not created one yet click "sign up". Super easy! We no longer accept cash, checks or money orders unless account is in lien/delinquent status or in the case of a returned payment.

Q: When is a late fee accessed?

A: Late fees are assessed on the 10th day of non-payment.
Q: Is Storage Locker Barstow's location secure and accessible?

A: Yes, our Barstow location prioritizes both security and accessibility. We provide top-notch security measures to keep your belongings safe, including surveillance cameras, secure access gates, and well-lit areas. Additionally, our storage units are designed to offer easy access, allowing you to retrieve your items conveniently whenever needed.
Q: Can I rent a storage unit online for the Barstow location?

A: Absolutely! At Storage Locker Barstow, we offer the convenience of E-rental solutions. Renting a storage unit online is fast and easy. Simply visit our website, browse the available unit sizes, and complete the rental process digitally. Of course, if you have any questions during the process, our team is just a phone call away to assist you.

Q: What is my gate code?

A: You can retrieve your gate code through your online portal.

Q: Can I cut my own lock?

A: NO. For security purposes, an appointment must be made to coordinate this with our staff. Please allow 24 hours for our team to respond to your request.

Q: How do I set up automatic payments and/or add a new payment method?

A: This can easily be done through the online portal. Click "pay now" and login to your account to add/change payment methods and set up auto pay.

Q: Why am I locked out of the gate?

A: There may be an issue with your unit such as an improper lock. Or an issue with your account such as delinquency and/or unpaid rent/fees. A recent payment is still processing.


Adelanto

Q: Is there a difference in pricing based on the storage unit size at the Barstow location?

A: Yes, pricing for our storage units in Barstow varies based on the size you choose. Larger units generally come at a higher cost due to their increased capacity. Our goal is to offer affordable and competitive pricing for all unit sizes, ensuring you find a storage solution that fits your budget while accommodating your belongings comfortably.

Q: When is my rent due?

A: Rent is due the 1st of the month.

Q: How can I pay my bill?

A: On our home page click "pay online" and use your username and password to login. If you have not created one yet click "sign up". Super easy! We no longer accept cash, checks or money orders unless account is in lien/delinquent status or in the case of a returned payment.

Q: When is a late fee accessed?

A: Late fees are assessed on the 10th day of non-payment.

Q1: How much can you fit in a storage unit at the Storage Locker Adelanto location?

A: The storage unit capacity at our Adelanto location varies based on the unit size you choose. We offer a range of sizes from 5x5 units, suitable for small items or a few boxes, to 10x20 units capable of accommodating multi-bedroom home contents or vehicles. Our expert team can assist you in selecting the ideal size for your storage needs.
Q: What is the move out process?

A: We do require a 10 day notice before the end of your paid through month. All items need to be removed, no trash left in unit or property, and lock removed. Red plate also needs to be left on the unit.

Q: Why am I locked out of the gate?

A: There may be an issue with your unit such as an improper lock. Or an issue with your account such as delinquency and/or unpaid rent/fees. A recent payment is still processing.


Q: How do I set up automatic payments and/or add a new payment method?

A: This can easily be done through the online portal. Click "pay now" and login to your account to add/change payment methods and set up auto pay.

Q: What size storage unit do I need for my belongings at the Adelanto location?A: The appropriate storage unit size in Adelanto depends on what items you plan to store. A 5x5 unit is perfect for minimal items, while a 10x10 unit is suitable for one-bedroom apartment furnishings. For larger loads such as multi-bedroom home contents or vehicles, a 10x20 unit provides ample space. Contact us for personalized guidance tailored to your requirements.
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Q: Is the Storage Locker Adelanto location equipped with advanced security features?

A: Absolutely, your security is paramount. Our Adelanto location is equipped with top-notch security measures, including surveillance cameras, well-lit premises, and secure access gates. We take every precaution to ensure the safety of your belongings, providing you with peace of mind while storing with us.

Q: Can I conveniently rent a storage unit online for the Adelanto location?

A: Yes, we offer E-rental solutions for our Adelanto location. Renting a storage unit online is quick and hassle-free. Visit our website, browse available unit sizes, and complete the rental process digitally. Should you have any questions during the process, our team is ready to assist you over the phone.

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Q: Is Storage Locker Adelanto suitable for both residential and commercial storage needs?

A: Absolutely, our Adelanto location caters to both residential and commercial storage requirements. Whether you're a homeowner seeking extra space for personal belongings or a business owner looking to store inventory, equipment, or documents, our diverse range of unit sizes and secure facilities make us a versatile choice for all your storage needs.


Q: Can I rent a storage unit online for the Adelanto location?

A: Absolutely! At Storage Locker Adelanto, we offer the convenience of E-rental solutions. Renting a storage unit online is fast and easy. Simply visit our website, browse the available unit sizes, and complete the rental process digitally. Of course, if you have any questions during the process, our team is just a phone call away to assist you.

Q: Can I cut my own lock?

A: NO. For security purposes, an appointment must be made to coordinate this with our staff. Please allow 24 hours for our team to respond to your request.


Victorville


Q: How much can you fit in a storage unit at the Storage Locker Victorville location?

A: The storage unit capacity at our Victorville location varies by size. We offer units ranging from 10x10 options, suitable for small items or a few boxes, to 10x30 units capable of holding the contents of multi-bedroom homes or vehicles. To determine the right fit for your belongings, don't hesitate to consult our experts for personalized assistance.


Q: When is my rent due?
A: Rent is due the 1st of the month. With the exception of those who are still on anniversary due dates.


Q: How can I pay my bill?

A: On our home page click "pay online" and use your username and password to login. If you have not created one yet click "sign up". Super easy! We no longer accept cash, checks or money orders unless account is in lien/delinquent status or in the case of a returned payment.

Q: When is a late fee accessed?
A: Late fees are assessed on the 10th day of non-payment.

Q: What size storage unit do I need for my items?

A: Selecting the appropriate storage unit size in Victorville depends on what you intend to store. A 10x10 unit can accommodate furnishings from a one-bedroom apartment, while larger loads like multi-bedroom home contents or vehicles comfortably fit in a 10x30 unit. Refer to our sizing guid located on our home page for guidance tailored to your storage needs.


Q: What is the move out process?
A: We do require a 10 day notice before the end of your paid through month. All items need to be removed, no trash left in unit or property, and lock removed


Q: Why am I locked out of the gate?
A: There may be an issue with your unit such as an improper lock. Or an issue with your account such as delinquency and/or unpaid rent/fees. A recent payment is still processing.


Q: How do I set up automatic payments and/or add a new payment method?

A: This can easily be done through the online portal. Click "pay now" and login to your account to add/change payment methods and set up auto pay.
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Q: Is the Storage Locker Victorville location secure and accessible?

A: Absolutely, security and accessibility are paramount at our Victorville location. Our facility features advanced security measures such as surveillance cameras, secure access gates, and well-lit surroundings to ensure your belongings are safe. Moreover, our storage units are designed for convenient access, allowing you to retrieve your items hassle-free.

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Q: What security measures are in place at the Storage Locker Victorville location?

A: Your peace of mind is our priority. At our Victorville location, we've implemented a range of security measures to ensure the safety of your stored items. These measures include surveillance cameras, well-lit premises, and secure access gates. We take every step to provide a secure environment for your belongings, allowing you to store with confidence.


Q: Can I rent a storage unit online for the Victorville location?
A: Absolutely! At Storage Locker Victorville, we offer the convenience of E-rental solutions. Renting a storage unit online is fast and easy. Simply visit our website, browse the available unit sizes, and complete the rental process digitally. Of course, if you have any questions during the process, our team is just a phone call away to assist you.


Q: Can I cut my own lock?

A: NO. For security purposes, an appointment must be made to coordinate this with our staff. Please allow 24 hours for our team to respond to your request.